Frequently asked questions(FAQ)

 

General

We offer 24/5 support primarily via forums and email, which we have found to be the most efficient means for both our customers and our support staff.

By default, all web pages are served using HTTPS. Our Amazon cloud infrastructure is hosted in a virtual private cloud. All personal passwords are encrypted. Our e-commerce integration is PCI compliant, and financial data never even touches our servers.

 All access to files, such as images and videos, are via URLs that are individually encrypted for each user to prevent unauthorized sharing of resources. Our database is encrypted at rest.

We offer 24/7 support primarily via support channel (support.calebuniversity.edu.ng) and email, which we have found to be the most efficient means for both our customers and our support staff.