This study investigates the influence of library personnel’s self- efficacy and use of social
media on service delivery in university libraries in Lagos State. The design of the study
was survey. The population of the study comprise of 133 library personnel selected from
four university libraries in Lagos State. The total enumeration technique was used to
include all 133 library personnel. Findings of the study revealed that personnel’s self-efficacy positively and significantly influenced service delivery in the university libraries
in Lagos state, Nigeria (R2 = 0.032, β = 0.847, t = 4.446, p<0.05). It was also discovered
that social media use positively significantly influenced service delivery in the university
libraries in Lagos state, Nigeria (R2 = 0.032, β = 0.847, t = 4.120, p<0.05). Lastly, there
is significant combined influence of personnel’s self-efficacy and social media use on
service delivery in the university libraries in Lagos state, Nigeria (Adj. R2= 0.113, F(4,
113) = 9.21, p<0.05).In conclusion, library personnel’s self-efficacy and social media
use contributes to service delivery in university libraries in Lagos State, Nigeria. It is
therefore recommended that the managements of university libraries should ensure
provision of adequate facilities in different forms of information resources and services.
In support of this, there should be a university based policy that would encourage the
library personnel to use social media platforms for service delivery.

• Co-Authors: Oladipo Yetunde Omodele
• File Attachment: INFLUENCE OF PERSONNEL SELF-EFFICACY, SOCIAL MEDIA USE ON SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN LAGOS STATE, NIGERIA-2d4e8726
  Title: INFLUENCE OF PERSONNEL SELF-EFFICACY, SOCIAL MEDIA USE ON SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN LAGOS STATE, NIGERIA-2d4e8726